Policies
Guarantees:
We are proud of our work! If there are any issues or concerns with your service received, we will fix them to your satisfaction at no extra charge within 3 days of service.
We are proud of our work! If there are any issues or concerns with your service received, we will fix them to your satisfaction at no extra charge within 3 days of service.
Refund Policy:
-We do not offer full refunds on services or deposits. We do, however, offer guarantee on our services.
-For Eyelash Extensions: If you experience and allergy and are unable to wear them, we will remove free of charge and offer credit for another service.
-Retail items are non-refundable.
-We do not offer full refunds on services or deposits. We do, however, offer guarantee on our services.
-For Eyelash Extensions: If you experience and allergy and are unable to wear them, we will remove free of charge and offer credit for another service.
-Retail items are non-refundable.
Late Policies:
If you arrive late to your appointment, we will still accommodate you, but please understand that your appointment will end at your scheduled time and you will responsible to pay the full amount for that session. However, if you are over 30 minutes late to your appointment, we reserve the right to cancel the appointment.
If you have an eyelash appointment, we ask that you come in with make-free eyes. If you have make-up, we will clean the make-up off, however, the time to take off your make-up will be within the appointment time and will end at the scheduled time.
This policy keeps the day running smoothly and ensures everyone is respectful of other clients’ and our staff’s time.
If you arrive late to your appointment, we will still accommodate you, but please understand that your appointment will end at your scheduled time and you will responsible to pay the full amount for that session. However, if you are over 30 minutes late to your appointment, we reserve the right to cancel the appointment.
If you have an eyelash appointment, we ask that you come in with make-free eyes. If you have make-up, we will clean the make-up off, however, the time to take off your make-up will be within the appointment time and will end at the scheduled time.
This policy keeps the day running smoothly and ensures everyone is respectful of other clients’ and our staff’s time.
Pricing Policy:
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.
We Would Love to Have You Visit Soon!
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Hours:
Monday : 10 am- 7pm Tuesday: 10 am- 7pm Wednesday : 10 am- 7pm Thursday: 10 am- 7pm Friday: 10 am- 7pm Saturday: 10 am- 6pm Sunday: 10 am- 6pm |
Email
info@simplybesalon.com Phone
(650) 323-1009 Address 530A University Ave Palo Alto, CA 94301 |